Terms and Conditions ("T&C")
Effective Date: April 14, 2026
Welcome.
Welcome to Joya:Connect Beyond borders. These Terms and Conditions (“T&C”) constitute a legally binding agreement between you and FUNLAB TECHNOLOGY LIMITED (collectively, “we,” “us,” or “our”). Use of our Services is also governed by our PRIVACY POLICY.
PLEASE READ THESE T&C CAREFULLY. By accessing or using the Services, you represent that you are 18 years of age or older. If you do not agree to these T&C, you may not access our Services.
1.Right to Use the Services
We grant you a personal, non-exclusive, non-transferable, and limited license to use Joya for your non-commercial, entertainment purposes.
- Ownership: All rights, title, and interest in the Services (including but not limited to AI algorithms, UI design, 3D Emojis, and "No Boundary Land" concepts) remain our exclusive property.
- Limitations: You may not copy, modify, or reverse-engineer any part of the Services unless expressly permitted by law.
2.AI-Powered Services and Content Generation
Joya integrates generative AI technologies (including Smart Inspiration, AI Translation, and Chat Assistance).
AI Assistance: You acknowledge that AI-generated suggestions are for inspiration purposes only. Joya does not guarantee the accuracy, appropriateness, or uniqueness of AI-generated text.
User Responsibility: You remain solely responsible for any content you choose to post or send, even if it was generated or modified by our AI tools.
AI Ethics: You agree not to use Joya’s AI tools to generate hate speech, harassment, or any content that violates our Code of Conduct.
3.User Contributions & AI License
Joya allows you to create and share "User Contributions" (e.g., posts, photos, and chat text).
License Grant: You grant us a worldwide, royalty-free, perpetual license to use, host, store, reproduce, and modify your User Contributions to provide, promote, and improve our Services (including optimizing AI-assisted features).
Moral Rights: You waive any moral rights regarding our use of your contributions to the extent permitted by law.
4.Code of Conduct
To keep Joya-No Boundary Land for everyone, you agree NOT to:
- Post content that is sexually explicit, violent, abusive, or racially offensive.
- Use the Services for commercial solicitation or "spamming."
- Harass or stalk other users or our employees.
- Use bots, hacks, or unauthorized third-party software to interfere with the Services.
- Impersonation: Pretending to be someone else or using AI to create deceptive "deepfake" identities is strictly prohibited.
5.Purchases and Virtual Items
We may offer "Virtual Items" (e.g., coins, gift items) for purchase with "real world" money.
- No Monetary Value: Virtual Items have no cash value and are not redeemable for real money.
- No Refunds: ALL PURCHASES ARE FINAL. You acknowledge that the provision of Virtual Items for use in the Services is a process that commences immediately upon purchase and that you forfeit your right of cancellation once the process has commenced.Under no circumstances will refunds be provided for Virtual Items, except as required by local law.
- Forfeiture: If your account is terminated for a breach of these T&C, you forfeit all unused Virtual Items without compensation.
6.Accounts and Security
- Responsibility: You are responsible for maintaining the confidentiality of your Login Information.
- Account Deletion: You may delete your account at any time. Upon account deletion, all associated Virtual Items will be permanently forfeited without the right to refund or compensation.We reserve the right to delete accounts that are inactive for 180 days.
7.Communications & Monitoring
We do not pre-screen all user content, but we utilize technology (including AI-driven moderation) to monitor and record interactions to ensure community safety. By using the Services, you irrevocably consent to such monitoring. You have no expectation of privacy regarding public posts or chat text sent through the platform.
8.Third-Party Services
Joya may contain links to third-party services (e.g., Apple/Google payment gateways, SNS login). We are not responsible for the content or privacy practices of these third parties.
9.Disclaimer of Warranties
THE SERVICES ARE PROVIDED “AS IS” WITHOUT WARRANTIES OF ANY KIND. You understand that generative AI may occasionally produce content that is unexpected or unintended. While we employ moderation tools, Joya does not guarantee that the Services will be uninterrupted, error-free, or that AI-generated content will meet your expectations.
10.Limitation of Liability
To the fullest extent permitted by law, FUNLAB TECHNOLOGY LIMITED shall not be liable for any indirect, incidental, or punitive damages arising from your use of the Services, including but not limited to loss of data or goodwill.
11.Intellectual Property Concerns
If you believe your intellectual property rights have been violated, please contact us at: support@joyachat.com.
12.Governing Law
These T&C shall be governed by and construed in accordance with the laws of Hong Kong (HK). Any disputes shall be resolved in the courts of Hong Kong.
13.Contact Us
For questions regarding these T&C, please contact Email: support@joyachat.com
Company Name: FUNLAB TECHNOLOGY LIMITED
Address:Room 1911, Lee Garden One, 33 Hysan Avenue, Causeway Bay, Hong Kong.