PRIVACY POLICY
We take your privacy seriously and this privacy statement explains how Joya (collectively, “we,” “us,” or “our”) collect, use, share and process your information.
1.Collection and Use of Personal Data
Personal data is information that can be used to directly or indirectly identify you. This includes anonymous data that is linked to information that can enable us to identify you. Personal data does not include data that has been irreversibly anonymized or aggregated.
2.Promoting Safety and Security
We abide by the principles of legality, legitimacy, and transparency. We use personal data to help verify accounts and user activity, and to promote safety and security, such as by monitoring fraud and investigating suspicious or potentially illegal activity. Such processing is based on our legitimate interest in helping ensure the safety of our products and services.
3.What Personal Data We Collect
ⅰ. Data you provide: We collect the personal data you provide when you use our products, such as:
- Account Information: Your name, email, avatar, and gender when you create an account.
- User Content: Photos, text, and voice messages you share in the "No Boundary Land" feed or via IM.
- Payment Data: If you make a purchase, we collect payment-related data (e.g., billing details). Actual transactions are processed by third-party payment providers (Apple/Google).
ⅱ. Data about use of our services and products: When you visit our websites or use the app, we collect:
- Device Information: Unique device identifier, IP address, operating system, and browser type.
- Usage Data: Diagnostic information and patterns of how you interact with Joya.
- Location: Approximate location determined by IP address or GPS (subject to your consent) to facilitate global discovery and regional content.
ⅲ. Device Permissions (Crucial for Social Features): To provide full social functionality, we may request access to:
- Camera & Photo Library: For setting avatars, sharing moments, and video calls.
- Microphone: For sending voice messages and real-time audio calls.
4.How We Use Your Personal Data
Providing and Improving Services: To develop features like the "Square" feed and 1v1 chat.
Communicating with You: To send account notifications or policy updates.
AI Enhancement: To power our translation and inspiration features.
5.Cookies and Similar Technologies
We use cookies to personalize content, understand user behavior, and provide a safer experience. You can manage cookie preferences through your browser settings.
6.Disclosure of Personal Data and Third-Party SDKs
To provide you with high-quality social, communication, and AI features, we integrate the following third-party SDKs. These partners may collect and process certain data as described below:
Integrated Third-Party SDKs:
| Provider | SDK Name | Data Categories & Information Collected | Purpose of Usage | Privacy Policy Link |
|---|---|---|---|---|
| Google Sign-In | Public profile info, unique account identifier, authorization results. | Third-party login and authentication. | https://policies.google.com/privacy | |
| ML Kit Language ID | Chat message text content. | Real-time language identification to determine if translation is required for IM. | https://developers.google.com/ml-kit/terms?authuser=1 | |
| Apple | Sign in with Apple | User ID (Unique Identifier), Name, and Email (or a relayed anonymous email address). | Secure third-party authentication and account creation. | https://www.apple.com/legal/privacy/ |
| Facebook Login | Public profile info, authorization token, login results. | Third-party login and authentication. | https://www.facebook.com/privacy/policy | |
| Tencent Cloud | IM / TUIKit / TIMPush | IM account ID, UserSig, chat content, session relations, profile (avatar/nickname), country/timezone info. | Instant messaging, session synchronization, and social relation management. | https://cloud.tencent.com/document/product/301/11470 |
| Firebase | Firebase Cloud Messaging | App instance identifier, push token, app event statistics, basic device information. | Reliable push notification delivery and performance analytics. | https://firebase.google.com/support/privacy |
| Sentry / LDMonitor | Error Monitoring | Crash stacks, network request breadcrumbs, bound user UID, local log attachments, environment info. | Crash analysis, performance monitoring, and technical troubleshooting. | https://sentry.io/privacy/ |
| Alibaba Cloud | OSS (Object Storage) | User-uploaded avatars, photo wall images, feed media, client log files. | Secure file upload and cloud storage. | https://terms.aliyun.com/legal-agreement/terms/suit_bu1_ali_cloud/suit_bu1_ali_cloud202107091605_49213.html |
| Agora | Agora RTM SDK | IP address, device identifiers, network connection status, and diagnostic logs | Delivery of in-app dynamic interaction messages | https://www.agora.io/en/privacy-policy/ |
7.AI Functionality & Privacy Declaration
Our product integrates advanced AI functionalities (including Smart Inspiration, AI Translation, and Content Generation) powered by industry-leading models.
- Smart Inspiration & Assistance: When you use our AI inspiration features to generate post captions or chat replies, we process your inputs and context to provide creative suggestions. This data is used solely to power the real-time interaction and is not stored to create a personal profile of your private thoughts.
- Privacy Protection: We do not use your 1v1 private conversations or uploaded personal photos to train our AI models or third-party models without your explicit, separate opt-in consent.
- Data Minimization: We only process the minimum amount of text/context necessary to provide the "Smart Inspiration" or "Translation" service.
- User Control: You have full control over these features. You can choose to use or ignore AI suggestions, and you can disable specific AI-assisted functions in the App Settings at any time.
- Transparency: While AI provides creative assistance, the final content shared on the platform remains the responsibility of the user.
8.Your Rights & Account Deletion
- We take reasonable steps to ensure your data is accurate. You have the right to:
- Access, correct, or delete your personal data.
- Restrict or object to further processing.
Account Deletion: You may delete your Joya account at any time within the App Settings. Upon deletion, we will remove your personal data from our active servers within 30 days, except where retention is required by law.
9.Children
Our products are intended for adults (18+). We do not knowingly collect data from children under 16. If we discover such data, we will delete it immediately.
10.Data Security and International Transfer
We implement technical and administrative measures to protect your data. As a global platform, your data may be transferred to and processed in countries outside your residence (e.g., Singapore, USA). We ensure these transfers comply with standard contractual clauses (GDPR-compliant).
11.Changes to this Privacy Statement
We may periodically update this statement. Your continued use of Joya after the effective date means you accept the revised policy.
12.Contact Us：
If you have any questions regarding this Privacy Statement, please contact us at:
Email:support@joyachat.com
Company: FUNLAB TECHNOLOGY LIMITED